Privacy Policy
Who We Are
This Privacy Policy applies to New Nordic and the website new-nordic.dk.
We process personal data in connection with the use of the website, customer accounts, enquiries and orders.
What Information We Collect
When you create a customer account, place an order or contact us through the website, we may process information such as:
- name
- company name
- address
- shipping and billing address
- email address
- telephone number
- order information
- information associated with your customer account
We only process the information necessary to provide our services, handle orders and communicate with you.
Customer Account
If you create an account on the website, we store the information you provide in your profile.
When you are logged in, you can, among other things, view your previous orders and manage your contact, shipping and billing information.
You can edit your account information yourself. In some cases, information cannot be deleted immediately if we are required to retain it for accounting, legal or administrative reasons.
Orders
When you place an order, we process the information necessary to:
- register and process the order
- contact you regarding the order
- handle delivery
- issue and send invoices
- provide customer service
Purchase information may be retained to the extent necessary for accounting, documentation and other legal obligations.
Contact Form
When you contact us through the website’s contact form, we process the information you enter yourself, such as your name, email address and message.
The information is used solely to respond to and handle your enquiry.
Cookies
The website uses cookies that are necessary for the website and webshop to function correctly.
When you log in, for example, cookies may be set to remember your login status and preferences.
Cookies may also be used for statistics and other functions depending on your consent.
You can read more about the cookies we use and change your consent via our cookie settings.
Statistics and Analytics
We may use analytics tools to gain insight into how the website is used. This helps us improve the user experience and the website’s functionality.
Where required, such services are only used after you have given your consent via the cookie banner.
Embedded Content and External Services
The website may contain content or features from third parties, such as maps, videos or other external services.
Such services may process technical information and use cookies in accordance with their own privacy policies. Where necessary, these services are only loaded after you have given your consent.
Who We Share Information With
We may share personal data with relevant service providers where necessary to provide our services. This may include providers of:
- hosting and technical operations
- email services
- delivery and transport
- invoicing and administration
- analytics and statistics
We do not share your personal data with third parties for their own marketing purposes without your consent.
How Long We Retain Your Information
We retain personal data for as long as necessary for the purpose for which it was collected.
Information may be retained for longer where necessary to comply with applicable legislation, such as accounting requirements.
Your Rights
Under applicable data protection legislation, you have, among other things, the right to:
- access the personal data we process about you
- have inaccurate information corrected
- request deletion of your information
- request restriction of processing
- object to certain types of processing
- receive your data where the rules on data portability apply
We may be required to retain certain information for legal or administrative reasons.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or misuse.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time if the website’s functionality changes or if applicable regulations change.
The latest version will always be available on this page.
Contact
If you have any questions about how we process your personal data or wish to exercise your rights, you can contact New Nordic using the contact details provided on the website.
New Nordic
Capellavej 30, 8270 Højbjerg
CVR 40172238
at@new-nordic.dk